Help & Support

Answers to common questions, and how to reach me.

Contact

Email watertally@googlegroups.com. I read every message and reply as time allows; there is no guaranteed response time. Please include your iPhone model, iOS version, and Water Tally version (Settings › About in the app). Please don't include health information you would rather keep private.

Not sure whether something is a bug? Check the questions below first.

Frequently asked questions

Where is my data stored?

Only on your device. Water Tally has no account and no servers. See the Privacy Policy. Because there is no cloud copy, use Settings › Export my data to keep a backup, and turn on Save to Apple Health if you want your water entries backed up there.

How do I connect Apple Health?

Open Settings in Water Tally and turn on Save to Apple Health, then allow Water access when iOS asks. To change it later: iOS Settings › Health › Data Access & Devices › Water Tally. Water Tally only uses the Water data type.

I got a new phone. How do I get my entries back?

If you had Save to Apple Health on and Apple Health is set up on the new phone, install Water Tally, turn on Save to Apple Health, and tap Restore from Apple Health. It adds water entries from the past year that are missing. Restoring never deletes or overwrites anything. If your new phone was set up from an iCloud or computer backup, Water Tally's data may already be there.

Can I log a drink for a past day?

Yes. Tap the date (or swipe the main screen) to move to a previous day, then tap a button. The entry is added to the day you are viewing.

I logged the wrong amount.

Tap Undo on the banner right after logging. Later, open History, tap an entry to edit it, or swipe it to delete.

How do I add or rearrange buttons?

Tap Edit on the main screen. There you can add up to 12 buttons, change their amounts and colours, reorder them, change the theme, and turn a custom-amount button on or off.

My widget isn't updating.

iOS decides when widgets refresh. Open Water Tally once and the widget updates. If it shows "Open Water Tally to get started", finish the first-run setup in the app. You can add a widget by touching and holding the Home Screen, tapping +, and choosing Water Tally. Lock Screen widgets are added from the Lock Screen editor.

I'm not getting reminders.

Turn on Drink reminders in Water Tally Settings, and make sure notifications are allowed for Water Tally in iOS Settings › Notifications. Reminders pause for the rest of the day once you reach your goal, and Focus modes or Scheduled Summary can hide or delay them.

Can I change units between ounces and millilitres?

Yes, in Settings. Your existing entries are converted automatically.

How do I delete all my data?

Settings › Delete all data erases everything Water Tally stores on your device. If Apple Health is connected you can also choose to remove the water entries Water Tally wrote there. This cannot be undone, so export first if you want a copy.

Is Water Tally medical advice?

No. Water Tally is a simple tracking tool. Your goal is a personal target, not a recommendation. Please read the Medical Disclaimer, and talk to a healthcare professional about how much fluid is right for you.

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